Privacy, with care.

SVOY BROKER LLC (ОБЩЕСТВО С ОГРАНИЧЕННОЙ ОТВЕТСТВЕННОСТЬЮ "СВОЙ БРОКЕР"), Russian Federation, taxpayer identification number (INN) 6234166852, state registration number (OGRN) 1176234005133 operates the Celebrity advisory service and is responsible for the personal information described here. This notice covers celebrity.luxury, penthouse.luxury and the Signature service at signature.celebrity.luxury. Our registered address is 390000, Russia, Ryazan, Voznesenskaya Street, 46, office Н8/1; the original Russian address and our Moscow office are set out below.

Contact your Celebrity Private advisor, email info@celebritydeluxe.com, or reach the Celebrity team by telephone or WhatsApp on +7 495 846-80-01. For a privacy question, please identify the website or engagement concerned so that we can locate the right records without asking for unnecessary information.

An initial website enquiry records your chosen destination, contact method and telephone number, together with the page or campaign that brought you to us. Some forms also allow you to tell us the type of home that interests you. During a conversation you may share your name, email address, acquisition brief, timing, preferences and correspondence.

If you become a Signature client, our records may also include your invitation and access history, agreed brief, advisor updates, property feedback and the status of the engagement. Accepting a personal engagement also requires records of the terms and commercial details presented to you and your acceptance. A paid engagement requires payment-status, transaction and receipt records, including the email address or telephone number you provide for the receipt. Please do not place passport, bank-card or other sensitive documents in an initial enquiry. If specific information is needed for a transaction, your advisor will explain the appropriate next step.

Website infrastructure receives technical information such as IP address, browser and device details, requested pages and error information. Cookies and similar technology support navigation, language choices and private access. Optional analytics, where enabled, may also record use of the public websites.

We use enquiry information to respond in the way you requested, understand whether we can help and arrange a first conversation. For a Signature engagement, we use the relevant information to provide and coordinate the agreed advisory work, manage access and keep a record of our relationship.

We also process information where necessary for security, fraud prevention, accounting, resolving complaints and meeting legal obligations. The applicable basis depends on the activity and the law: it may be steps you request before an agreement, performance of that agreement, a legal obligation, a permitted legitimate interest or your consent. Where consent is required, it must be obtained separately; reading this notice does not itself provide consent.

A request for a conversation is not a request to receive unrelated marketing. You can ask your advisor to change your preferred contact method or stop promotional messages.

Your enquiry and engagement records are used by the Celebrity team responsible for the relationship and supported by our CRM and client-room systems. We use technology providers for website hosting, image delivery, communications, security and error reporting. The public website uses Vercel and Cloudinary; enquiry and advisory records are connected to amoCRM. Cloudflare Turnstile checks public enquiries for automated abuse. Public-site diagnostics use Sentry. Optional audience measurement uses Google Analytics only as described below.

Where a payment method is made available, the identified payment provider, relevant banks, fiscal-receipt providers and our accounting support receive the information necessary for that payment, receipt and related legal records. Their identity and applicable payment information must be available before payment. We do not ask you to send full card details or a card security code to your advisor.

If you choose WhatsApp, that communication also passes through WhatsApp’s service. External websites and services have their own privacy notices. We do not need to send your complete client record to a developer or specialist to make an introduction; the information shared should be relevant to the introduction, your instructions and any applicable legal requirement.

Some providers and transaction participants operate outside your country. Any international handling must have an applicable legal basis and the safeguards required by the relevant law. You can ask us about the recipients and arrangements relevant to your own information. This notice is not your consent to an unspecified international transfer.

Security checks, hosting and the technologies needed to deliver the page or remember your privacy choice are separate from optional audience analytics. They support the operation of the website and the enquiries you choose to make; they are not used to create advertising profiles.

We use Sentry to help identify software errors on the public websites. Our error-reporting configuration keeps limited technical details such as the error category and locations in application code. It excludes enquiry values, raw error messages, full page URLs, URL parameters, request headers and bodies, cookies, action histories and attachments from error reports. Session reporting, session replay and performance tracing are disabled. The private Signature service, personal invitations, advisor workspace and enquiry endpoints are excluded from this error reporting.

A provider receiving a network connection can still receive technical connection information such as an IP address. Error reporting is not described as anonymous and is not the optional Google Analytics measurement controlled by Cookie preferences. Contact us if you would like more information about the technical processing relevant to your visit.

Where enabled, Google Analytics helps us understand which public pages are useful and how visitors begin a conversation with Celebrity Private. It is limited to the public websites at celebrity.luxury and penthouse.luxury. It does not run in the Signature client service, personal invitations or advisor workspace.

We load Google Analytics only after you allow analytics for the website you are visiting. Until then, and if you decline, we do not load its tag or send analytics events to Google. Browsing and making an enquiry remain available either way. Consent to analytics is separate from an enquiry, service terms and any consent required for your engagement.

With your permission, Google receives website-use information such as the pages viewed, browser and device information, a referring website and interactions with the enquiry form. Our page-view events omit URL query strings and fragments; external referrers are reduced to their website origin. Our enquiry events describe actions such as opening the form or a confirmed submission, without sending your telephone number, chosen destination, enquiry text, submission identifier or private client records. Advertising storage, advertising personalisation and Google signals are disabled in this website integration.

Your choice is remembered in this browser for each website separately. If analytics is enabled and you allow it on both websites, Google may connect visits between them to understand the same journey. Allowing analytics on one website does not give consent on the other.

Where your browser permits storage, we use first-party browser storage to remember your analytics choice, its date and the version of the choice presented, for 180 days. This applies equally when you allow or decline analytics. We ask again after that period, or if the stored choice is missing or no longer valid. Clearing website storage or using another browser may also require a new choice. If the browser cannot save a refusal there, we try to remember it for the current tab’s session. If neither storage method is available, we can apply the decision only to the current page and cannot promise it will survive a reload.

After you allow analytics, Google Analytics can set first-party cookies named _ga and _ga_ followed by an identifier. We configure their lifetime as 180 days without extending it on each visit; browser settings may remove them earlier. These cookies help distinguish visits and sessions. They are separate from the browser record of your preference and from cookies required for security or private access.

You can use Cookie preferences in the public-site footer at any time to change your decision. Withdrawing permission stops future analytics measurement on that website and removes accessible Google Analytics cookies for that website. If the tag has already loaded and the refusal can be safely preserved, we refresh the page to finish applying the change. It does not automatically delete information already received by Google. If you allowed analytics on both websites, change the preference on each. For a request concerning information already collected, contact us using the details below.

We keep information for the purpose for which it is needed, taking account of the engagement, your requests, legal record-keeping requirements and the need to resolve claims. Different records have different retention needs: an unfinished enquiry is not the same as a signed agreement or an accounting record. You may ask us to explain the retention period or criteria for a particular record.

Private access is restricted through account or invitation controls. Keep private links within your authorised circle and tell us promptly if you believe access has been shared in error. No website or communication method can be guaranteed entirely free from risk.

Subject to applicable law, you can ask for information about our processing, access to your personal information, correction, deletion or restriction, and object to certain processing. Where processing relies on consent, you can withdraw it. This does not undo earlier lawful processing or prevent retention that is required or otherwise permitted by law.

Contact your Celebrity Private advisor, email info@celebritydeluxe.com, or reach the Celebrity team by telephone or WhatsApp on +7 495 846-80-01. We may need proportionate information to verify your identity before releasing or changing a private record. You may also contact the competent data-protection authority, including Roskomnadzor where Russian law applies.

Browser settings allow you to control or remove cookies; removing access cookies may sign you out of a private area. Where optional tracking requires a choice, that choice is separate from these terms and from requesting an advisory conversation.

We may update this notice when our service or legal obligations change. The version date appears on this page. Material changes affecting an existing engagement will be explained through an appropriate client communication.